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Clinical Manager - Hospice

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Date: Jan 18, 2018

Location: Birmingham, AL, US, 35242

Company: Envision

Hospice Clinical Manager


St. Vincent's Home Health & Hospice, an Ascension Health at Home Company, is growing and have an opportunity for an experienced Hospice Supervisor.



The position reports to the agency director and has accountability for the 24/7 care provided to patients in hospice.  The supervisor is accountable for day-to-day management of services provided by the paraprofessional team and volunteers.  The care provided results in high quality, cost effective services that meet regulatory and licensure mandates.  Other key responsibilities include assuring a safe environment, general maintenance of the facility and active involvement in marketing and fundraising.


Essential Duties and Responsibilities:

  • Creates a positive, challenging and rewarding work environment enabling associates to effectively serve AHAH patients, families and community.
  • Participates in the hiring/termination process for all associates assigned to agency. 
  • Conducts performance appraisals, coaching and counseling as needed.  Keeps Director informed of associate performance issues.
  • Orients, services and assures competency for all team members.
  • Conducts team meetings as necessary.
    Overseas and facilitates delivery of patient services and compliance with agency policies and procedures.
  • Supervises associates and volunteers.
  • Processes referral information and patient/associate assignments.
  • Conducts regular chart review and provides mentoring and coaching with team members (when appropriate).
  • Conducts clinical quality improvement with other members of the team to assure quality outcomes are met.
  • Serves as a patient advocate and clinical resource for all associates.
  • Reviews policies and procedures.  Recommends revisions as necessary.  Assures that policies/procedures are implemented.
  • Maintains clinical competence.
  • Develops a strong and effective working relationship with associates.
  • Assists in the resolution of patient/family complaints, unusual occurrences and/or accident reports.
  • Assists the Director as requested with budget preparation.  Assures day-to-day operational management to that budget and achievement of outcomes.
  • Monitors staff productivity daily.  Assures productivity targets are met.
  • Assists with payroll process for team members as required.
  • Ensures timely processing of all medical record components to meet regulatory compliance.
  • Assures compliance with all state/federal regulatory standards.
  • Assists with team data collection as requested.
  • Assures agency operations are maintained and meet safety and regulatory standards.
  • Works with the Director to develop and implement a marketing and fundraising plan.
  • Responds promptly to requests from physicians, families, patients, staff and other healthcare professionals to resolve issues and needs.
  • Together with Director, develops and maintains a close working relationship with referral sources.
  • Reflects the mission and values in day-to-day operations and interaction with associates.
  • Communicates with physicians and other medical community members to represent AHAH values in assisting with the serving of their patients.
  • Acts as liaison or representative to various institutions or organizations that may jointly serve AHAH patients to assure that cooperative, effective relationships are developed.
  • Adhere to all company policies and procedures.
  • Adherence to and compliance with information systems security is everyone’s responsibility. It is the responsibility of every computer user to: Know and follow Information Systems security policies and procedures. Attend Information Systems security training, when offered.  Report information systems security problems.
  • Mentor employees, conduct performance evaluations, counsel and provide disciplinary actions to assigned personnel, and works to facilitate individual and team development that drives positive results.



  • Graduate of an accredited School of Nursing; Bachelor’s Degree in nursing preferred.
  • State License as a Registered Nurse
  • Must have current driver’s license, proof of current automobile insurance, good driving record and access to reliable transportation.  


  • Minimum of five (5) years of healthcare experience in Hospice. 
  • One (1) year of supervisory experience preferred


    Knowledge and Skills:


  • Strong leadership ability and clinical knowledge base in Hospice Nursing.
  • Strong communication skills.
  • Computer literacy required with demonstrated knowledge of PC based software office products.
  • Must accept flexible working hours, including patient visit schedule and on-call time if necessary.
  • Must have working knowledge of rules and regulations governing operations, licensure and certification of hospice services.


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Nearest Major Market: Birmingham

Job Segment: Clinic, Medical, Hospice, Palliative, Nursing, Healthcare