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Field Information Services Specialist

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Date: Jun 5, 2018

Location: Birmingham, AL, US, 35242

Company: Envision

St. Vincent's Home Health & Hospice

Field Information Services Specialist

Full Time

Birmingham, AL

St. Vincent's Home Health & Hospice has a Field Information Services Specialist opportunity in Birmingham!


We’re Proud to Offer:


* Outstanding Pay *

* Health Benefits Including Medical, Dental, Vision * 

* Life Insurance *

* ST/LT Disability Coverage *

* Tuition Reimbursement *

* 401K Match *

* Generous PTO Accrual *

* Room for Professional Growth *

* Mileage Reimbursement *

* Extensive Training Program *

* Company-Paid Tablet & Cell Phone *

* Positive Work/Life Balance *

* Exceptionally Supportive Leadership *






SUMMARY: Serves as the sole local “go to” person for all technology needs and is available to key business leaders and users on an on call rotation.  Works independently and is responsible for consulting with business leaders within their assigned operating division to plan, design, install, configure and maintain technology solutions that support the local business needs.


  • Network+, A+ and MCP certification preferred
  • Effective oral and written communication skills with the ability to interact effectively with end-users, peers and management and provide technical leader  Experience in the installation, administration, and support of enterprise systems. Working knowledge of Microsoft operating systems, databases and applications. Strong analytical, problem solving, teamwork and customer support skills required.



  • Conduct routine hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
  • Perform other duties as assigned.






  • Subject to on-call and call-in status

·         Assist network and telecom groups when on site as necessary.

·         Participate in key committees and attend meetings as required for good coordination of effort and proper communication of system status.

·         Maintain and produce required reports from Technology Service Request process.

·         Function as a team member within the IT department as well as local Operations, and the local market to accomplish the goals of the electronic medical records data system.

  • Provide tier-two level support for all of the technology deployed within their area of responsibility.
  • Responsible for designing and implementing data/media recoverability processes by implementing a schedule for system backups and database archive operations.
  • Administration and support of building access systems.
  • Implementation of software upgrades, including firmware revisions, operating systems, production software upgrades and other enhancements as required.
  • Coordinate and conduct end user training sessions as needed.
  • Some travel required.
  • Adhere to all company policies and procedures.
  • Installation, configuration and deployment of desktop computers, laptop computers, printers, modems, phones and other computing and telecommunication devices at market headquarters and remote operations centers.
  • Installation and configuration of operating system and application software, upgrades and patches.
  • General technical support of PC software products (word processing, spreadsheets, email, graphics products, communications software, etc.).
  • Troubleshoot and resolve desktop and laptop computer problems and application software issues.
  • Responsible for documentation and maintenance of asset inventories.
  • Perform cabling connections and organize wire closet activities as needed.

Nearest Major Market: Birmingham

Job Segment: Medical, Clinic, Palliative, Hospice, EMR, Healthcare