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Front Desk Coordinator/APM-West

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Date: Sep 24, 2018

Location: Arlington, TX, US

Company: Envision


Collects patient co-pays and payments, greets patients and visitors, answers incoming calls, and schedules patients for office visits and procedures.  Position may travel between locations in Arlington and Fort Worth.



  1. Schedules patients for office visits and procedures.
  2. Handles Insurance Referrals.
  3. Construct new patient charts.
  4. Notifying referring physicians when their patients do not show for appointments or decided not to have procedures performed.
  5. Request face sheets or other information as required.
  6. Select and enter the proper Insurance Payer by product and zip code.
  7. Maintain daily logs.
  8. Assist verification as needed.
  9. Maintains strict confidentiality.
  10. Other duties as assigned.


JOB REQUIREMENTS (Knowledge, Skills and Abilities):

  • Demonstrated ability to work cooperatively with physicians, all staff members and external customers.
  • Ability to meet deadlines.
  • Strong attention to accuracy and detail.
  • Exceptional organizational skills.
  • Ability to communicate effectively, both in writing and verbally.
  • Self motivated; ability to work without direct supervision.
  • Must have a pleasant disposition and high tolerance level for diverse personalities.
  • Skill in telephone etiquette
  • Knowledge of insurance and benefits structure
  • Knowledge of grammar, spelling and punctuation
  • Skill in computer applications including MS Word and MS Excel.
  • Must be able to type 35-55 WPM



  • High School graduate or equivalent.
  • Two years of work experience, preferably in health care insurance.

Nearest Major Market: Arlington Texas
Nearest Secondary Market: Dallas

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